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support@bigopenbox.co.uk

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Frequently Asked Questions

How do I get started?

Sign up for a free account, get your API key, and start sending notifications in minutes. Check our Quick Start guide.

What are the rate limits?

Standard endpoints: 10 req/s, Bulk: 2 req/s. Per-app limits vary by plan. See documentation for details.

Can I cancel anytime?

Yes! Cancel anytime from your dashboard. No long-term contracts or cancellation fees.

Do you offer refunds?

We offer a 14-day money-back guarantee on your first payment. Contact support for refund requests.

Is my data secure?

Yes! We use industry-standard encryption (HTTPS/TLS), secure databases, and regular security audits. See our Privacy Policy.

What platforms do you support?

We support iOS, Android, and web push notifications via Firebase Cloud Messaging (FCM).

Enterprise Support

Need dedicated support, custom SLAs, or on-premise deployment?

Contact Enterprise Sales

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